Documentation

How HomeBase works

A deep dive into every feature — how it works under the hood, what it does for your business, and why it matters.

01

Instant Lead Response

Every inquiry gets a human-like response in under 60 seconds. Text, call, form, DM — all covered.

→
02

AI Phone Answering

Never miss a call. The agent picks up, has a real conversation, captures details, and books jobs.

→
03

Quote Follow-Up

Automated follow-up sequences that convert 50% more quotes into booked jobs.

→
04

Review Generation

Automated Google review requests after every job. More reviews = higher rankings = more leads.

→
05

Customer Reactivation

Seasonal reminders that turn past customers into repeat revenue on autopilot.

→
06

Schedule Optimization

Fill cancellation gaps instantly by texting your waitlist and nearby leads.

→
07

Multi-Platform Inbox

One agent monitors Google, Facebook, Thumbtack, Angi, Nextdoor, SMS, and calls.

→
08

Neighborhood Campaigns

Automatically target addresses near your completed jobs to turn one job into three.

→
09

Paid Ads Manager

Run Instagram and Facebook ads without touching Ads Manager. AI builds, targets, and optimizes campaigns — you just approve and watch leads roll in.

→