Privacy Policy

1. Introduction

HomeBase (“we,” “our,” or “us”) operates the HomeBase mobile application and website (collectively, the “Service”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

2. Information We Collect

We may collect the following types of information:

• Account Information: Name, email address, phone number, and business details you provide during registration and onboarding.
• Customer Data: Information about your customers that you import or enter into the Service, including names, contact details, addresses, and job history.
• Calendar & Email Data: When you connect Google Calendar or Gmail, we access calendar events and email messages to provide scheduling and inbox features. We only read data necessary for the Service and do not sell this data.
• Usage Data: Information about how you interact with the Service, including device information, IP address, and app usage patterns.
• Payment Information: If you subscribe to a paid plan, payment processing is handled by our third-party payment processor. We do not store your full credit card number.

3. How We Use Your Information

• To provide, maintain, and improve the Service
• To generate AI-powered messages, follow-ups, and campaign suggestions on your behalf
• To sync with your Google Calendar and Gmail for scheduling and communication features
• To send you service-related notifications and updates
• To respond to your inquiries and provide customer support
• To detect, prevent, and address technical issues or fraud

4. AI-Generated Content

HomeBase uses artificial intelligence to draft messages, follow-ups, and campaign content for your business. All AI-generated messages are placed in a review queue — no message is sent to your customers without your explicit approval. You may edit or reject any AI-generated content before it is sent.

5. Data Sharing & Disclosure

We do not sell your personal information. We may share information with:

• Service Providers: Third-party services that help us operate the Service (e.g., hosting, analytics, payment processing, AI providers).
• Legal Requirements: When required by law or to protect our rights, safety, or property.
• Business Transfers: In connection with a merger, acquisition, or sale of assets.

6. Data Security

We implement industry-standard security measures to protect your data, including encryption in transit and at rest. However, no method of electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your information for as long as your account is active or as needed to provide the Service. You may request deletion of your account and associated data at any time by contacting us.

8. Your Rights

Depending on your location, you may have the right to:

• Access, correct, or delete your personal information
• Opt out of certain data processing activities
• Export your data in a portable format
• Withdraw consent where processing is based on consent

9. Third-Party Services

The Service may integrate with third-party services (Google Calendar, Gmail, payment processors). Your use of these services is governed by their respective privacy policies. We encourage you to review them.

10. Children's Privacy

The Service is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the “Last updated” date.

12. Contact Us

If you have questions about this Privacy Policy, please contact us at: support@homebase.app