AI Phone Answering
The problem
62% of calls to small home service businesses go unanswered. You're on a roof, under a sink, or driving between jobs. Every missed call is $200–2,000 in lost revenue. And customers don't leave voicemails anymore — they just call the next guy.
How HomeBase solves it
When a call comes into your HomeBase number and you don't pick up, the AI answers within seconds. It doesn't say "press 1 for scheduling" — it has a real conversation. It asks what they need, captures the details, checks your availability, and either books the appointment or lets them know you'll follow up with a quote.
What the customer hears
A natural voice that sounds like a friendly receptionist: "Hey, thanks for calling Mike's Plumbing! Mike's out on a job right now but I can definitely help you. What's going on?" The AI asks follow-up questions, confirms the address, and gives time estimates — all conversationally.
How the voice AI works
HomeBase uses advanced voice AI that processes speech in real-time. The AI understands context, handles interruptions naturally, and adapts its responses based on the conversation flow. It knows your services, pricing, service area, and current schedule. After the call, you get a full summary in the app: what they need, their contact info, urgency level, and whether they were booked.
Smart fallback
If the customer says something the AI can't handle — a complex technical question, a complaint, or they specifically want to talk to you — it seamlessly takes a message with full context and texts you immediately: "Urgent: Customer at 423 Oak St has a burst pipe, needs emergency service. Call back ASAP." You get the context you need to call back intelligently, not a generic voicemail.
The result
Zero missed calls. Every single person who tries to reach your business gets a response. For most contractors, this alone covers the cost of HomeBase many times over.
Ready to stop losing leads?
Join the waitlist. Launching soon on iOS & Android.