Multi-Platform Inbox
The problem
Leads come from everywhere — Google Business messages, Facebook DMs, Instagram, Thumbtack, Angi, Nextdoor, your website contact form, texts, phone calls, voicemails, and emails. Most contractors check 2–3 of these regularly and miss the rest. Every unchecked channel is lost revenue.
How HomeBase solves it
HomeBase connects to all your lead sources and funnels everything into one unified inbox. The AI monitors every channel simultaneously and responds natively on each platform — a Facebook message gets a Facebook reply, a text gets a text back, a Google Business message gets answered on Google.
How connections work
During setup, you link your accounts: Google Business Profile, Facebook Business page, your website (via a simple code snippet), Thumbtack/Angi/Nextdoor (via email forwarding), and your HomeBase phone number handles SMS and calls. New integrations are added regularly based on what platforms your customers use most.
Unified conversation threads
If a customer messages you on Facebook and then texts your number, HomeBase recognizes it's the same person and merges the conversation into a single thread. No duplicate leads. No mixed signals. One customer, one conversation, one place to see it all.
The dashboard
Open the HomeBase app and you see every active conversation across every platform in one feed. Color-coded by source. Sorted by urgency. You can filter by platform, status (new lead, quoted, booked, follow-up needed), or time. Tap any conversation to see the full history and jump in if needed.
The result
Contractors using a unified inbox capture 30–40% more leads simply by not missing messages on platforms they weren't checking. Combined with instant response, this means every single lead that reaches out — anywhere — gets a fast, professional reply.
Ready to stop losing leads?
Join the waitlist. Launching soon on iOS & Android.